CyberLS Systems / IndSoft
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article How do I tell if my ISP is blocking my outgoing mail?
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their...
Views: 1341
Article How to Add/remove an Email Address
To add a new email address: Enter the email address to be created in the Email field. Enter the...
Views: 1341
Article Boxtrapper
BoxTrapper functions as a spam filter for email addresses. The filter works through...
Views: 1333
Article Boxtrapper - Review Queue
Using the cPanel interface, any BoxTrapper mail waiting for verification can be viewed. This can...
Views: 2229
Article Can email account users change their own passwords?
Yes. Users can change their own email password by logging into their webmail account...
Views: 1379
Article Can I send and receive e-mails with attachments?
It is possible to send and receive e-mails with aatachments, but large attachments may slow down...
Views: 1298
Article Ccreate an email Forwarder in Cpanel
  1.  Go to Cpanel >> Forwarders >> Add Forwarder 2.  Enter the...
Views: 1321
Article Changing the allocated disk limit on a mailbox
The quota limit for the address defines the amount of mail (in Megabytes) that can be stored to...
Views: 1320
Article How do I set up my email in Outlook Express?
The following is a walk-through for setting up Outlook Express. Go to 'Tools' ->...
Views: 1346
Article How do I use SSL to setup my email ?
Set your mail server to the host name for SMTP/POP3/IMAP (instead of and then make...
Views: 1362
Article How to create mail accounts for parked/addon domains?
Login to cPanel, go to Email Accounts and under the Add a New Email Account specify all details...
Views: 1297
Article How to setup an Auto Responder ?
1. Login to your control panel ( Goto Mail Area 3. Select...
Views: 1384
Article How to use the built in webmail clients
Webmail allows you to access your email accounts through a web browser such as Internet...
Views: 1383
Article What is an Email Auto Responder?
  Email auto responders will automatically send a customized auto response (that you...
Views: 1361
Article What is Catch-all mail box?
 Catch-all mail box collects all the messages which are rejected since the receiver does not...
Views: 1256
Article What is Spam Assassin ?
Spam Assassin is a e-mail spam filtering system that sits side by side with account with us to...
Views: 1249
Article What is the difference between POP3 and Forwarding?
POP3 is where you store your e-mail on our mail server. You then configure your mail client (for...
Views: 1366

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